JCR Solutions Terms and Conditions


Pricing Policy

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of November 2021. Although we strive to maintain stable prices, they may be subject to change for reasons outside our control. We design and manufacture our products from components purchased locally, and sourced overseas.


Shipping and Delivery Policy

We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.


Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.


JCR Solutions ships goods Australia wide, however at this stage we unfortunately do NOT accept international orders through our website. Overseas orders are very welcome, please contact us on +61 7 5535 1939, or email sales@jcr-solutions.com.au to discuss pricing and delivery options.

Export Restrictions

At this stage we are not aware of any export restrictions. All our products meet or exceed Australian regulatory standards. The Ion-Stream Commercial and Ion-Sol have EU CE approvals.


Refund Policy

We stand by all our products. If for any reason you are not satisfied with the product, or the product does not perform as described we will refund your money provided the product is returned within 7 days of the date of purchase and in original purchase condition. The purchaser is responsible for return shipping costs and insurance.



Unless otherwise stated, the warranty period is 12 months from the date of purchase. If a unit fails outside this period, and the fault was found to be caused by a manufacturing defect we may chose to extend the warranty at our own discretion. We want to keep our customers happy, and will do everything in our power to do so.